BLOG

David Cappuccio

Managing Chaos Through Process Automation in an “IT Everywhere” World (Part 2)

This is a continuation of Part 1. CIOs and ITOps leaders should consider how to materially address a broader set of IT service delivery needs that account for modern operations and hybrid workforce dynamics. A…

Managing Chaos Through Process Automation in an “IT Everywhere” World (Part 1)

CIOs today who rely on traditional process flows and ticket systems are putting their business, and their careers at risk – without even understanding why. These days, workers expect to be productive from everywhere with…

CIO’s Dilemma – Managing Enterprise Technology (Part 2)

This is a continuation of part 1. As enterprises move toward hybrid environments, one of the key pain points will become operational process and tools. Organizations have become great at managing silos, but their staff…

CIO’s Dilemma – Managing Enterprise Technology (Part 1)

There is an interesting trend evolving in the world of IT planning and management, where CIO’s and CTOs are realizing the implications of an agile infrastructure. An infrastructure that is driven not by a strictly…