Thing Management: It’s More Important Than You Think
Seven ways to do it better
By David Bercovich
Thing Management is often considered a back-office function. As in, “the behind-the-scenes people who manage our computers and smartphones.” Thing Management is an unseen and underappreciated task, yet getting it right can lead to better efficiency, productivity, data safety, compliance, profitability, and more. Oomnitza is in the business of helping organizations excel at Thing Management. Here are seven simple ways your organization can benefit from robust, comprehensive management of every Thing needed to run the business.
1. Forget the value of the “machines”—it’s about data and productivity
Many think Thing Management is just about tracking smart assets—laptops, smartphones, and so on. The reality is that any kind of machine is an asset, and any asset is only as valuable as the data it contains and the productivity of the person using it. The math is staggering. Losing just 10 minutes per employee per day costs a 1,000-person organization $1.4 million per year.
2. Remember: audits don’t have to be painful
With the right solution in place, you can be continuously audit-ready by having the reports and data you need, whenever you need them. Audits don’t have to be arduous any more. Define the criteria for audits for your business and set up the workflows and reports in advance.
3. Keep security top of mind: it’s paramount
Every “smart” asset is a window into your network, one that can shed light on the sensitive, proprietary intellectual property (IP) that is the lifeblood of any organization. So don’t take the risk of losing IP. Lock down and secure every asset your organization possesses. Remember that you can’t secure your network if you don’t know what equipment you have.
4. Democratize asset management
Asset management isn’t just for IT or the assets team. Choose a solution that lets executives view utilization and forecasting reports, or enables employees to sign off on the Terms and Conditions of a software package on their own—without any human intervention.
5. Don’t settle for “one-size-fits-all”
You may think you need a pre-integrated suite for asset management so you have “one throat to choke” if something goes awry, but don’t buy it. This route is costly, and, in the end, you may pay a fortune for excess, unused functionality and constant developer costs to keep pace with upgrades.
Think beyond the laptop
If you are in IT or assigned strictly to managing assets, then you have probably been thinking mostly of laptops. Well, it’s time to think again. In today’s world of smart sensors and devices, the “Internet of Things” (IoT), everything is a Thing that needs to be managed.
Expand your sense of time
Most organizations track devices solely when they are in use. It’s not clear which purchase orders have been fulfilled, how many devices have or have not been received, and what proactive measures need to be taken during asset refresh cycles with devices reaching end of life or end of warranty. Strive to gain a holistic view into the entire lifecycle of every Thing, from purchasing, receiving, and deployment, all the way through to end-of-life.
Contact us to learn more about how to excel at Thing Management, because it’s integral to the success and profitability of any organization.