Our customer grappled with the arduous task of managing over 10,000 devices via manual spreadsheets. This resulted in a mere 50% hardware recovery rate for offboarded employee equipment, costing over $600,000 annually. Additionally, accurately tracking devices within a vast network of 300 locations proved challenging, leading to unnecessary purchases and underutilized returned devices.

Our customer's vast network and limited asset visibility raised security concerns. Despite endpoint security tools, enabling critical functions like remote wiping and laptop lockdowns, their effectiveness depended on precisely pinpointing the physical locations of these laptops. However, accurately pinpointing laptops' physical locations across 300 sites using spreadsheets was nearly impossible, hindering defense against potential laptop attack vectors.

A leading online used car retailer's asset visibility gap posed a significant compliance challenge. Adhering to strict NIST and SOC 2 standards necessitated meticulous asset management, including accurate depreciation records, timely reporting to the Financial Business Analysis team, and proper asset removal. The absence of precise visibility hindered compliance efforts and exposed our customers to potential regulatory violations.

The asset visibility deficit posed hurdles for our customers in IT audits and expenditure forecasting. Accurate figures for auditors and finance were elusive. Handling substantial hardware orders added complexity, requiring tracking of existing assets and deciphering incoming items, resulting in delays and manual spreadsheet updates. Automation became crucial for efficiency and accuracy due to a modest IT team and human error risks.

Oomnitza's automation has revolutionized our customers asset management. It saves valuable IT hours each week, eliminating manual data maintenance. Additionally, the risk of human error was slashed by 70% by utilizing Oomnitza's supported connectors, ensuring a more accurate technology asset database. Workflow automation streamlined employee offboarding, reducing manual touches from over 30 to none, enhancing efficiency and accuracy.

Moreover, it has led to a remarkable enhancement in the endpoint recovery rate for offboarded employees, soaring from 50 to an impressive 98%, resulting in annual savings exceeding $600,000. Notably, this efficiency means that over a two-year period, our customer didn't have to procure a single new endpoint for incoming employees, as IT effectively repurposed recovered devices.

Oomnitza's automation has sped up procurement by fivefold, enhancing forecasting and tracking. This not only expedites the process but also prevents human errors. Our customer now efficiently accesses critical data, simplifying audit procedures and achieving a remarkable 100% compliance rate with NIST and SOC 2 requirements, thanks to Oomnitza's comprehensive visibility.

Our customer's collaboration with Oomnitza has improved coordination between IT and accounting, leading to precise asset lifecycle management and accurate depreciation accounting, resulting in $65,000 in annual personal property tax savings. Additionally, Oomnitza's tracking capabilities have optimized warranties and repairs, enhancing overall asset management and device lifespan.