ServiceNow

Let Oomnitza be your single source of truth!

You'll get visibility of your assets and users as data from ServiceNow is automatically transformed into consumable information and actionable insights.

Connect Oomnitza and ServiceNow in minutes

Get the information and insights that you need to reduce costs and the time that you spend on administration tasks such as:

  • Configurable dashboards and list views of key asset and user information
  • Configurable reports to share information about assets and users with your colleagues and management
  • Configurable workflows that you can easily create for:
    • Managing ServiceNow incidents
    • Onboarding and offboarding users
    • Retrieving SaaS user roles
    • Getting a user's last login activity, enabling you to identify accounts that are underutilized or that can be canceled
    • Getting, updating, and inserting asset information in ServiceNow

 

Use our ServiceNow plugin to view Oomnitza device information without ever leaving the ServiceNow ticketing panel!

 

With the Oomnitza ServiceNow plugin you can:

  • View ServiceNow tickets in Oomnitza and view Oomnitza assets in ServiceNow
  • Display the devices that belong to the caller who raised the ticket
  • Resolve incidents efficiently and quickly by using Oomnitza to retrieve asset records and view the history of ServiceNow tickets
  • Display the devices that are associated with a ticket based on the set of custom attributes that you define 
  • Configure asset management fields to track the attributes that matter to you
  • Automate the tracking of hardware and software attributes so that you can get an asset’s details easily and efficiently

 

If you’d like more information please contact us.