Elevate Employee Service with Oomnitza + Zendesk
Deliver frictionless, end-to-end support—from HR tasks to IT issues—with Oomnitza IT Asset Management + Zendesk.
Get Started with Oomnitza Essentials for Zendesk
in a Few Easy Steps
The Setup Wizard streamlines onboarding—letting you quickly connect your systems, configure your platform, and start enhancing employee service with same-day deployment.
Customize the Platform
Add your company logo and branding preferences, then select the systems and asset types you want to connect.
Connect Your Systems
Provide credentials for your asset and user systems, then review a quick integration summary to confirm everything is synced.
Start Transforming Employee Service
Begin leveraging real-time asset insights, accelerate issue resolution, reduce downtime, and strengthen employee experiences.
Beyond accelerating employee service ticket resolution and reducing support costs, Oomnitza Essentials for Zendesk serves as a gateway to Oomnitza’s comprehensive ITAM solution. Oomnitza Enterprise enables IT teams to move beyond basic asset tracking and gain a competitive advantage by optimizing business processes such as:
- Employee Onboarding and Offboarding – Ensure employees have the right technology from day one and recover assets when they leave, preventing loss and security risks, and reducing cost.
- Compliance and Governance – Maintain a complete, auditable inventory to meet regulatory and security requirements.
- Coverage Gap Analysis – Identify and remediate blind spots across IT assets to improve operational efficiency and mitigate risks.
- Complete Asset Management – Gain control over both physical and digital assets to ensure data accuracy and maintain a reliable system of record.
Employee Service and IT Asset Management Unite
Oomnitza and Zendesk are joining forces to elevate employee service by integrating Oomnitza’s best-in-class IT asset management into Zendesk’s Employee Service solutions.
Resolve IT Issues
Faster
Automate asset identification and gain real-time visibility into devices, software, and infrastructure—so your IT teams can resolve issues without delays.
Improve Employee Experiences
Eliminate the need for employees to provide technical details. Integrated asset insights within Zendesk seamlessly streamline service requests for effortless support.
Optimize IT
Operations
Gain a unified, real-time view of all technology assets—from laptops to cloud infrastructure—helping IT teams proactively manage resources and reduce downtime.
Enhance Security & Compliance
Ensure up-to-date software licensing, security patches, and regulatory compliance with full asset lifecycle tracking and automation.
Tailored for SMBs & Enterprises
Flexible low-code/no-code solutions for startups and enterprises, ensuring quick implementation and scalable automation.
Maximize ROI & Efficiency
Streamline workflows, reduce operational inefficiencies, and free up IT resources to focus on strategic initiatives—all while lowering support costs.
We’re Better Together
Discover how Oomnitza + Zendesk can transform Employee Service for your organization.