White Paper

The 2023 Snapshot Survey: SaaS and Cloud Spend Optimization and Automation

Companies appear to be wasting spend on unused, unaccounted for, or mismanaged software, SaaS subscriptions and cloud resources. With varying levels of cloud and SaaS process automation maturity, enterprises are experiencing unplanned expenditures and budget issues.

The 2023 Snapshot Survey on Cloud and SaaS Spend Optimization & Automation, conducted by YouGov research, examines how enterprises are managing their expenditures and lifecycle processes for SaaS and public and private cloud resources.

Key findings include:

  • 50% of enterprises waste at least 10% of their annual expenditures on software and SaaS applications.
  • 53% of all respondents are spending more than 10% of their budget on underused, unmanaged, or unaccounted for cloud resources.
  • Only 29% of respondents indicated mature process automation for SaaS and cloud infrastructure reclamation and optimization.

To summarize the key points of this survey, the majority of companies are wasting a significant portion of their total expenditures on cloud resources and SaaS applications. And while some organizations leverage automated processes to manage their cloud and SaaS lifecycle processes, there is a huge room for improvement.

Download the full report to learn more and to gain insights into the current state of SaaS and cloud spend optimization and automation.


Be sure to also read the other report in our YouGov research series - "The 2022 State of Offboarding Process Automation." to learn about trends in secure employee offboarding.